Business Value Chain

The Company analyzed its business value chain and reviewed the changing business context to appropriately identify stakeholders and potential impacts arising from the Company’s primary and support activities across the value chain, from upstream to downstream, in a comprehensive manner across all dimensions. The Company’s value chain is as follows:

Stakeholder Analysis in the Business Value Chain

The Company identifies stakeholder groups involved in activities across its business value chain. Then, analyze and prioritize stakeholder relationships based on their influence on the Company and the potential impacts on stakeholders to establish engagement guidelines between the Company and stakeholders, respond to stakeholders' expectations or needs, and provide accessible communication channels. The Company also clearly defines roles and responsibilities, communication processes, and appropriate engagement approaches for each stakeholder group. This includes implementing mitigation plans for both stakeholder groups and the Company.

Stakeholder Analysis Process

The Company assesses and ranks stakeholder relationships to set priorities for effective stakeholder management. The 5 primary stakeholders that have significant influence on the Company and are directly impacted by its operations include customers and consumers, business partners, suppliers, employees, and communities.

The secondary stakeholders that have significant influence on the Company but are indirectly affected by its operations include shareholders/investors, government agencies, regulatory agencies, and the media. The Company has classified and prioritized its stakeholders into 9 groups, as follows:

Material Topics

Materiality Assessment is a crucial process for identifying and prioritizing material topics that significantly impact the business and its stakeholders. This process enables the Company to align its operations with sustainable development by effectively prioritizing resources and investing in projects that address economic, social, and environmental issues while meeting stakeholder needs.